At omwgle.net, we are committed to providing a seamless and satisfactory user experience. Please review our Refund Policy below for information regarding eligibility and procedures for refunds.
1. Eligibility for Refunds
Refunds may be granted under the following circumstances:
- A technical issue caused by our platform prevented you from accessing paid services.
- Accidental duplicate charges for the same service.
2. Non-Refundable Cases
Refunds will not be provided in the following cases:
- Dissatisfaction due to personal preferences.
- Violations of our Terms of Service, leading to account suspension or termination.
- Unused credits or services purchased but not utilized.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact our support team at [email protected] within 14 days of the transaction.
- Provide the following details:
- Full name
- Email address used for the purchase
- Date and amount of the transaction
- Reason for the refund request
4. Processing Refunds
- Refunds will be processed within 7-14 business days upon approval.
- The refunded amount will be returned to the original payment method.
- Users are responsible for any applicable transaction fees incurred during the refund process.
5. Contact Us
For further inquiries or assistance regarding refunds, please reach out to us:
Email: [email protected]